Terms and Conditions
Parkomax- Terms of Use
These Terms and Conditions govern the purchase, use, and provision of Parkomax products, services, and the website, as provided and maintained by PARKOMAX MIDDLE EAST L.L.C. By using our products and services, you agree to these terms.
Legal Notice
PARKOMAX MIDDLE EAST L.L.C. operates under the jurisdiction of the United Arab Emirates, and the United Arab Emirates is our country of domicile. All transactions, purchases, and interactions with our products and services are subject to UAE law.
Products and Services
Parkomax offers a range of parking, visitor, and access management solutions, including hardware, software, and integrated systems. All products are designed to meet the specifications outlined in our sales and marketing materials, and any discrepancies should be discussed with our support team.
Payment Terms
- Accepted Payment Methods: We accept Visa and MasterCard debit and credit cards in AED (United Arab Emirates Dirham).
- Displayed Pricing: Prices displayed at checkout and on transaction receipts are final. The displayed price and currency at the checkout page will match the amount charged to your card, with any conversion displayed in your card currency.
- Taxes and Additional Fees: Applicable taxes and fees will be included in your purchase total. It is the buyer’s responsibility to be aware of and fulfill any local tax obligations.
Refund Policy
Refunds for Parkomax products and services will be processed solely through the original mode of payment. Refunds may take between 10 to 45 days to appear in your account, depending on the issuing bank of the credit card. If you have any questions regarding the status of your refund, please contact our support team for assistance.
Cancellation Policy
For cancellation of services ordered through Parkomax, customers are expected to report cancellation requests within 7 days of placing the order. Cancellations will be allowed under the following conditions:
- Service Start Date: Cancellations can only be processed if the service has not yet commenced. Once the service period begins, cancellation may not be available, and fees may be non-refundable.
- Contractual Agreement: If the service is governed by a contract, the terms of cancellation will follow the contract specifics, including any applicable fees or penalties for early termination.
- Notification Requirements: All cancellation requests should be submitted in writing via our official customer service channels, specifying the reason for cancellation and relevant service details.
Please note that approved cancellations will be confirmed in writing, and any applicable refunds will follow our Refund Policy. For further assistance or inquiries regarding cancellations, please contact Parkomax support.
Use Restrictions
Parkomax does not trade with or provide services to individuals or entities in countries sanctioned by OFAC (Office of Foreign Assets Control) or other UAE-restricted jurisdictions. All users must comply with UAE and international regulations when using Parkomax products and services.
Warranties and Liabilities
- Product Warranty: Parkomax products are provided with a warranty as stipulated at the time of purchase, covering manufacturing defects. Additional warranty information may be specified in individual product manuals or documentation.
- Limitation of Liability: Parkomax is not liable for any indirect, consequential, or incidental damages resulting from the use or inability to use our products or services. Our liability is limited to the replacement cost of the product or service.
Payment Confirmation
Upon successful completion of a transaction, customers will receive a payment confirmation via email. The confirmation email will be sent to the email address provided at checkout and will include details of the transaction, such as the purchase amount, date, and transaction ID.
Privacy and Data Security
Parkomax is committed to protecting the privacy of our users. Personal information provided for transactions and service interactions will be stored securely. For more information on our data practices, please see our Privacy Policy.
Account Confidentiality
Users are responsible for maintaining the confidentiality of their Parkomax account details, including usernames and passwords. Any activity under a user’s account is their responsibility. Users should promptly report any unauthorized access or suspected security breaches.
Age Restrictions
Customers using our website or purchasing products and services must be 18 years or older. Minors are not permitted to register, transact, or use the website.
Modifications and Updates
Parkomax reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website, and continued use of our products or services signifies acceptance of the updated Terms.
Governing Law
All transactions, disputes, or claims arising from or relating to Parkomax products and services shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Important Notice for Cardholders
Cardholders are advised to retain a copy of all transaction records, as well as the policies and terms available on https://parkomax.com/. These records may be required for future reference and to address any inquiries related to your transactions with Parkomax.
For any questions or further information regarding these Terms and Conditions, please contact our customer support team through our official website. Thank you for choosing Parkomax.